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Pre-Orders

Information about our pre-orders.

Delayed Item List

Product TitleOld Ship DateNew Ship DateThe Boy and The Heron Warawara Stacking FiguresOctober 2024TBDHaikyu!! Shoyo Hinata Bandai Spirits Ichibansho FigureNovember 2024TBDHaikyu!! Tobio Kageyama Bandai Spirits Ichibansho FigureNovember 2024TBDMy Hero

Are pre-order release dates accurate?

Pre-order release dates are estimates. We stay in touch with vendors to ensure accuracy, but dates depend on factors outside of our control. If a pre-order date changes, we will update the product listing and, whenever possible, notify affected custo

My pre-order was delayed. How do I find the new date?

Please visit our delayed items list for new estimated ship dates.

The release date on the product page has passed and I still haven't received my product. What happened?

For the latest release date information, please visit our delayed items list.

When will you charge me for pre-orders?

Payment will be processed at the time you place your order.

Can I cancel my pre-order?

Yes, but it depends on the status of the order. If the item has not yet shipped, please contact us and we will cancel your pre-order and issue a full refund. If your pre-order has been shipped or is in the shipping process we cannot cancel it, but yo

What is your delayed item policy?

Pre-order dates may change for reasons beyond our control. If a pre-order date changes, we will update the product listing and, whenever possible, notify affected customers. To view delayed pre-order items and their latest estimated ship date, see ou

The pre-order window has closed. Can I still purchase it?

In some cases, we may have additional inventory after a product is released. To be notified if a product comes in stock, visit the product page and submit your email address.