Pre-Orders

Delayed Item List

Are pre-order release dates accurate?

Pre-order release dates are estimates. We stay in touch with vendors to ensure accuracy, but dates depend on factors outside of our control. If a pre-order date changes, we will update the product listing and, whenever possible, notify affected custo

My pre-order was delayed. How do I find the new date?

Please visit our delayed items list for new estimated ship dates.

The release date on the product page has passed and I still haven't received my product. What happened?

For the latest release date information, please visit our delayed items list.

When will you charge me for pre-orders?

Payment will be processed at the time you place your order.

Can I cancel my pre-order?

Yes, but it depends on the status of the order. If the item has not yet shipped, please contact us and we will cancel your pre-order and issue a full refund. If your pre-order has been shipped or is in the shipping process we cannot cancel it, but yo

What is your delayed item policy?

Pre-order dates may change for reasons beyond our control. If a pre-order date changes, we will update the product listing and, whenever possible, notify affected customers. To view delayed pre-order items and their latest estimated ship date, see ou

The pre-order window has closed. Can I still purchase it?

In some cases, we may have additional inventory after a product is released. To be notified if a product comes in stock, visit the product page and submit your email address.