iiZO Shop Help Center logo
iiZO Shop Help Center logo

All articles

Return Information

Information about returns.

What is your return policy?

We gladly accept returns, within 60 days of delivery in the same condition that you received them, with the exception of final sale items. To begin a return, please visit our Return Portal. You will be refunded to the original form of payment as soon

My damage arrived damaged/defective. What do I do?

Please inspect your order upon receival. If the order is defective, damaged or if you received the wrong item please contact us. For any questions related to returns, please contact us at [email protected].

Can I exchange my item?

At this time, we do not process exchanges. If you are looking to exchange an item, please return it for a refund and then place a new order. To begin a return, please visit our Return Portal. You will be refunded to the original form of payment as so